The Accidental Counsellor course provides non-counsellors with basic skills to assist people dealing with difficult situations or who may be angry or distressed. Participants will learn a brief introduction to counselling theory, a model for guiding conversations sensitively and effectively, key skills and phrases to use when assisting others, ways to respond to difficult situations or strong emotions, and self-care and boundaries.
Here's what participants had to say:
“Loved the session! The trainer kept us all engaged and is a natural and knowledgeable presenter. The course helped give me confidence dealing with families and a range of complex situations. Great to pick up tips and useful strategies. I look forward to attending more courses and will recommend to my co-workers.”
"The course helped give me confidence dealing with families and a range of complex situations. Great to p...