Free Grief and Bereavement counselling

Free Grief and Bereavement counselling

Support for Grief and Bereavement

Guiding you through grief and loss

To book an appointment call (08) 9261 4444​

Lifeline WA’s grief and bereavement program offers free counselling to families and individuals, including children, before, during and after times of loss and grief.
Our Lifeline WA counsellors are well qualified and are supported by specialist training in grief and more complex bereavement.  We welcome and encourage people from all backgrounds to access our counselling service and we actively work to be inclusive and provide a safe space to everyone. We work with each client using an individualised approach to achieve the best possible outcomes, treating everyone with respect, regardless of sex, sexuality, gender, ability, culture or religion.
Grief and bereavement is traditionally linked to death and the grief that one feels after the loss of a loved one. However, feelings of bereavement can also be associated with other loss such as; the loss of a relationship; loss of a pet; loss of a job; a change to your way of life; or loss of important possessions. Grief is a normal response to life events and everyone will go through this, to varying degrees, at some point in their lives.
There is no right or wrong way to grieve and there is no set time limit to grieving. When we lose someone or something important to us, it can rock our world. We are often faced with having to revise, and relearn our sense of self, our identity and our understanding of the world. This process can be challenging and takes time. It can be even harder if the circumstances of the loss were unexpected, sudden or traumatic.
Grief can impact people on many levels:
  • Physically - Many people report a sharp pain or tightness in the chest or stomach area
  • Emotionally - You might find yourself feeling a wide range of feelings, which can change from moment to moment
  • Mentally - You might find yourself trying hard to make sense of things, not believing it or having troubling thoughts
  • Behaviour – Your behaviour may change, including not being able to eat, sleep or concentrate.
During these times especially, you need to be kind to yourself and allow yourself to work through it at your own pace. It’s also important to ask for support if needed. Sometimes it can be helpful to talk to someone who is not a family member or friend. This may include one of our trained and experienced counsellors here at Lifeline WA.
Referrals to Lifeline WA’s bereavement counselling can be made directly by the individual/s or facilitated by an agency by contacting 9261 4444 or emailing

The free service can be accessed across all of Western Australia by telephone or video call.

How to book a video call counselling appointment with Lifeline WA:

  1. Call Lifeline WA on (08) 9261 4444 to book a date and time
  2. Connect with Lifeline WA's Skype account using the email:
  3. Just before your appointment, log into your Skype account and a Lifeline WA counsellor will video call you
  4. Click accept on your screen and begin your session
If you don't have a Skype account we can send you a link via email for a secure video connection.
We can offer after hours appointments for your convenience. 
This program is funded by the Department of Communities.
Useful links:
To book an appointment call (08) 9261 4444​

Other Services


Online and telephone counselling for young adults (12-25 year olds)
1800 650 890

    Kids Helpline

  • 24 hour support for kids and young people via telephone, email or webchat.
    1800 55 1800

  •    Mensline Australia

    Telephone and online support and information service for Australian men with family and relationship concerns.
    1300 78 99 78

  •    Suicide Call Back Service

    Suicide Call Back Service provides free phone, video & online counselling for anyone affected by suicide.
    1300 659 467

Free and long term support service for children and young people between the ages of 6 and 18 who have been bereaved by suicide. 1300 11 44 46
Active Response Bereavement Outreach provides a free service offering short-medium term counselling, referral, volunteer peer support and support groups to people who have lost loved ones to suicide. 1300 11 44 46
9425 2900 or 1800 671 994 for country callers

1800 552 002
1800 184 527 or Online Chat

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