We’re here to listen 24/7
Support is always available in the way that works best for you, whether you choose to call, text, or chat with us online.
Need urgent help?
In an emergency call Triple Zero 000
Complaints & feedback
Lifeline WA aims to provide the best possible service. We want to hear about your experience and welcome your feedback.
If you have received great service, please let us know. Send an email to feedback@lifelinewa.org.au so we can pass on your compliment.
If something happens that you do not like, please let us know:
- For complaints about the Crisis Support service click here.
- For all other complaints, click here.
- Call us on 08 9261 4444. Ask to speak to the Complaints Officer.
- Talk to a staff member or manager.
If someone is supporting you to make a complaint, we can talk with you through your support person. Anyone may act as your support person, as long as they have your consent. (For example: a family member, advocate, legal or community aid).
Contact us
Opening Hours:
Open by appointment only. Monday to Friday 9.00am - 4.30pm.
Postal address:
PO Box 509, Subiaco WA 6904
Email:
reception@lifelinewa.org.auTelephone:
08 9261 4444Media enquiries:
marketing@lifelinewa.org.auVisiting Lifeline WA
Lifeline WA’s office is located in Subiaco, right next to the Subiaco train station. Limited free vehicle parking is available nearby at Coles and Woolworths underground car parks (less than 3 minute walk). Timed paid parking is also available. Our office on level 2 is accessible via lift (or stairs) from the ground floor. Refer to the signage in the lift lobby to announce your arrival and gain access.
How you can help
Volunteer
Your time can help us save lives. Explore volunteering opportunities with Lifeline WA.
Fundraise
Create your own fundraising page or download our fundraising kit.
Partnerships
We rely on the generosity of our philanthropic and corporate partners to sustain our life-saving work.
Donate today
Support our 24/7 crisis services to allow us to be there for West Australians in need.