Peer support training for the resources sector throughout Australia

Supporting mental health and wellbeing in the resources sector

Resourceful Mind™ is an award-winning peer support program developed by Lifeline WA in partnership with the Chamber of Minerals and Energy WA (CME). It reflects a shared commitment to improving mental health and wellbeing across the resources sector, particularly for remote and FIFO workers who can face unique challenges.

Why choose Resourceful Mind™?

The Resourceful Mind™ program was created in response to research showing that resource sector workers are at greater risk of mental ill health due to factors such as isolation, long hours, high job demands, and limited access to support services. Through Resourceful Mind, Lifeline WA trains peer supporters, known as Minders, to be trusted, approachable contacts for colleagues navigating personal or work-related challenges.

Training is delivered by experienced Lifeline WA Crisis Supporters and supported through a virtual membership model. Time-efficient ongoing development sessions build upon upfront training and keep skills current.

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The benefits of Resourceful Mind™

The Resourceful Mind™ peer support program offers significant benefits for remote and FIFO workers, including:

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Improved access to support

In environments where professional services may be limited

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Reduced stigma

Around mental ill-health through informal, peer led conversations, creating a stronger team cohesion and workplace culture

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Early identification of mental health concerns

Leading to timely referrals and better outcomes

Backed by research

Edith Cowan University evaluated the pilot program. The research definitively shows that the program does not negatively impact Minders’ psychological health.

View the Resourceful Mind™ Research Report 

I was motivated to apply to become a Minder because I lost a work mate to mental health battles a couple of years ago. After it happened I couldn't help but wonder, if I and his other work mates had the tools and the knowledge to be able to help him deal with his mental health struggles, if perhaps we could've changed the outcome for him. When I heard that Lifeline WA would be delivering the training I couldn't think of a better training provider to be honest. Lifeline are the ones that deal with these types of conversations day in day out.

Sarah

Minder | Resourceful Mind™

Lifeline WA's training and presentations have had a meaningful impact on our people. As our program has doubled over the past year, their sessions have helped build confidence, empathy, and practical skills, enabling our team to support one another through difficult conversations. The training is engaging, relatable, and delivered with genuine care, creating a safer and more supportive environment across AngloGold Ashanti Australia.

Kristiina Bedford | Anglo Gold Ashanti

Resourceful Mind™

Worley Power Services values its partnership with Lifeline through the Resourceful Mind™ program, which provides vital mental health support and training across our sites. Through the scholarship initiative, our team members have strengthened their understanding of peer support and wellbeing, helping to create safer and more connected workplaces. We appreciate the opportunity to be part of a program that builds resilience and supports the wellbeing of our people and communities.

Worley Power Services

Resourceful Mind™

WA's mining and resources sector is becoming safer by creating healthy workplaces through rigorous safety training, providing better onsite social activities, and partnering with Lifeline WA to develop our people to support their work mates.

Chamber of Minerals and Energy of WA

Resourceful Mind™

Trusted by the sector

We proudly work with major resource sector employers including:

Award-winning excellence

Resourceful Mind™ has been recognised for its innovation and impact, winning:

2022 The Australian Business Awards
Training Innovation Award

2022 Work Health and Safety Excellence Awards
Best Intervention to Address a Psychosocial Hazard in the Workplace

 

Interested in learning more about Resourceful Mind™?

Resourceful Mind™ is practical, purpose-built, and ready to strengthen your workplace mental health strategy. Contact us today to learn more, explore the options, and chat with our team about how it can support your workforce.

Submit an enquiry

Program brochure

Frequently asked questions

How does Resourceful Mind™ help organisations comply with WA’s Work Health and Safety (WHS) Act 2020?

Resourceful Mind™ supports compliance with WA’s WHS Act 2020, which requires employers to manage psychosocial hazards, including bullying, harassment, poor support, job demands, and exposure to traumatic events. Under the Act, a person conducting a business must eliminate or minimise these risks as far as reasonably practicable. By embedding peer support into the workplace, Resourceful Mind helps employers take proactive steps to prevent psychological harm and foster a mentally healthy workplace.

How is the training delivered?

Resourceful Mind™ training is delivered 100% virtually, making it accessible to workers across remote and regional locations. Sessions are instructor-led by experienced Lifeline WA Crisis Supporters.

To accommodate shift work and FIFO schedules, training times are flexible and designed to fit around operational demands. In addition to live sessions, learners also gain access to optional eLearning modules, allowing them to further build their knowledge and skills at their own pace.

This blended approach ensures Minders are well prepared to provide confidential, practical peer support to their colleagues.

Is there a minimum number of memberships?

No, there is no minimum membership requirement for the Resourceful Mind™ program. The initiative is fully scalable, allowing organisations to tailor participation based on their workforce size and operational locations. Lifeline WA can provide guidance on the recommended number of Minders to support your team effectively, ensuring coverage across shifts, sites, and roles.

How long are the memberships?

Each Resourceful Mind™ membership is valid for 12 months, with the option to renew annually. Throughout the year, Minders complete a series of core training sessions to build strong foundational peer support skills. They then participate in ongoing development training designed to develop their knowledge and enhance their effectiveness as peer supporters over time.

Do you offer scholarships?

Thanks to funding from the Mental Awareness, Respect and Safety (MARS) Program, Lifeline WA is able to offer eligible organisations access to scholarships for the Resourceful Mind™ program. This support enables more workplaces in the resources sector to implement peer support programs that promote mental health and wellbeing. Please contact us to find out if you are eligible to receive a MARS funded scholarship.

What are the technology requirements for Resourceful Mind™ training?

To participate in Resourceful Mind™ training, Minders will need access to a reliable internet connection, as well as a desktop computer or laptop equipped with a speaker and microphone. While the training can be accessed via mobile devices, using a computer is strongly recommended for optimal functionality and engagement during the sessions.

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