Rosanna Leo is the Western Australian finalist for Lifeline’s Mary Parsissons Outstanding Volunteer Award.
The award recognises the outstanding effort of volunteers across the country who have contributed to the community, have been an inspiration within their centre and shown leadership.
Rosanna has been a dedicated Telephone Crisis supporter with Lifeline WA since 2012 and was nominated for excellence in the volunteer field, leadership and for making an inspirational contribution to the community.
Having previously worked in education and small business, Rosanna currently works with people living with a disability, bringing what she’s learnt throughout her life to her role at Lifeline WA. Rosanna’s drive to continually learn and improve her knowledge in both her personal and professional life, is evident with every person she helps, on and off the phones.
Rosanna is inspired by the tenacity of people in crisis, as well as the kindness, compassion, and professionalism of her colleagues.
“We have a very inspirational volunteering environment of mutual respect and growth, individually and collectively.”
“Nothing yet beats being part of a team dedicated to offering a safe space for people in crisis to turn to and be deeply heard and responded to, no matter who they are, when they call or whatever their circumstance.”
We are proud to have Rosanna as part of the Lifeline WA team.
Other real stories
Brad’s Story
Retired cricketer Brad Hogg has achieved a sporting success level that would envious many Australians.
Raised on a sheep farm in the Great Southern region, Brad rose from the Tarwonga Cricket Club to represent Australia as a wrist spin bowler and batsman.
He excelled at all formats of the game, ranking second among spin bowlers in wickets taken in One Day International cricket and achieving cult hero status as part of the fledgling Big Bash League in the 2010s.
However, retirement from cricket presented a difficult challenge for Brad. The loss of identity as a professional athlete, combined with issues in his personal life, resulted in Brad’s mental health declining. Brad says he compounded the problem by hiding it behind a forced smile and trademark self-deprecation.
“While I went through my stuff, I didn’t really talk to anyone about it. I just kept it inside myself and didn’t really express it,” he says. “I just didn’t see the answers, and all I could see was doom and gloom.”
Brad didn’t access resources like Lifeline WA when he needed help, and now he’s motivated to spread the word about Lifeline WA so others don’t make the same mistake.
“When you go down into a little bit of a spiral and things aren’t going right, if you don’t address them straight away then the hole just gets bigger,” he says.
Speaking publicly about his experience of depression for the first time was difficult, but Brad sees it as necessary.
“The first time I spoke, I was really nervous, but when I realised I could help at least one or 10 or 100 people, I felt better about it,” he says. “I hope that normalising life’s struggles and encouraging people to be open makes an impact.”
His message for people who are struggling is simple. “For me, it’s about talking it out and getting open with it when you start to see things aren’t going right. There are resources out there like Lifeline WA to help you.”
Chris’ Story
Chris Puckridge has been named WA finalist for Lifeline’s Mary Parsissons Outstanding Volunteer Award.
Chris was nominated by fellow Lifeline WA volunteers for excellence in the volunteer field, leadership and for making an inspirational contribution to the community.
Chris has been a dedicated telephone crisis supporter since 2014, going over and above his weekly commitment to work shifts over public holidays, provide support and mentoring to other crisis supporters and volunteering to facilitate training for new crisis supporters.
Originally a stockman, Chris has worked in regional areas for many years before joining Lifeline WA. He brings this experience and unique knowledge to his volunteer role and has a strong empathy for people in regional areas and the issues they face.
“The training and support you receive at Lifeline gives you the strength to deal with people when they are often at the lowest point of their lives,” he said.
“I often listen to other crisis supporters on the phones and I am in awe of how they respond so calmly and professionally to people who can be in life or death situations or on the other hand sometimes people are just lonely and isolated and need to hear a kind and non-judgemental voice.”
Ros’ Story
Ros Worthington OAM is one of Australia’s most inspirational philanthropists.
She has been awarded an Order of Australia Medal, 2015 Western Australian of the Year for community and has twice been a finalist for Australian of the Year. She has been formally acknowledged as one of WA’s 100 Most Influential Western Australians. Ros lost her husband Ross, to suicide in 2002.
This month Ros launched a campaign – Stepping out of the Shadows – aiming to raise one million dollars for Lifeline WA.
Ros has gathered together a group of strong community advocates who have lost loved ones to help Western Australians create a lifeline for Lifeline WA.
Their focus is on both prevention of suicide and support for those who are bereaved by the loss of someone to suicide. This community driven initiative encompasses people from all walks of life; young, old, gay, straight, working, not working, men and women from all backgrounds and cultures, who lost loved ones to suicide.
The Stepping Out of the Shadows campaign will travel across the state of Western Australia delivering a message of hope, garnering support and encouraging discussion about coming out of the shadows and into the light to save lives.
The one million dollar fundraising target will help Lifeline WA to train more volunteers and mentors, answer more calls and save more lives.
How you can help
Volunteer
Your time can help us save lives. Explore volunteering opportunities with Lifeline WA.
Fundraise
Create your own fundraising page or download our fundraising kit.
Partnerships
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Donate today
Support our 24/7 crisis services to allow us to be there for West Australians in need.