Explore our workplace mental health training programs:
Accidental Counsellor
Duration: 4.5 hours
Format: 1 hour eLearning & 3.5 hours face-to-face or virtual
Accidental Counsellor by Lifeline is aimed at those who would like to be able to safely and effectively support friends, family, colleagues, and peers who are in distress or experiencing a crisis.
Learn moreSupporting People from CALD Backgrounds
Duration: 2 hours
Format: Face-to-face or virtual delivery
Designed to extend the skills gained from Accidental Counsellor training with Lifeline WA, this focused workshop adds essential knowledge when supporting clients from culturally and linguistically diverse (CALD) backgrounds.
Learn moreVicarious Trauma
Duration: 2 hours
Format: Face-to-face or virtual
Recognise the signs, symptoms and impacts of vicarious trauma. Develop strategies for self-care and resilience to manage the risk of developing vicarious trauma.
Learn moreWorkplace Stress
Duration: 1.5 hours
Format: Face-to-face or virtual
Designed for employees, a good complement to Psychosocial Safety at Work for leaders. Discusses psychosocial hazards and risks, stress management strategies and supports.
Learn morePsychological safety in teams
Duration: 3 hours
Format: Face-to-face or virtual
Designed for team leaders, supervisors and managers. Build psychologically safe and more effective teams with respectful, inclusive leadership techniques.
Learn morePsychosocial safety at work
Duration: 4 hours
Format: Face-to-face
Designed for team leaders, supervisors and managers. Identify and mitigate psychosocial hazards and risks and improve your psychosocial safety climate.
Learn moreTalking About Sexual Harassment
Duration: 1.5 hours
Format: Face-to-face or virtual
Understand what sexual harassment is, how to respond appropriately as a witness, and how to support someone who discloses an experience.
Learn moreTalking About Suicide
Duration: 1.5 hours
Format: Face-to-face or virtual
Suicide first-aid skills are for everyone. Learn how to identify warning signs, safely ask about thoughts of suicide, and link to professional supports.
Learn moreTalking About Mental Health
Duration: 1.5 hours
Format: Face-to-face or virtual
A myth-busting introduction to mental health. Explore definitions, common conditions, and available supports.
Learn moreSupporting Yourself and Others
Duration: 1.5 hours
Format: Face-to-face or virtual
Learn how to recognise signs of declining mental wellbeing, have meaningful check-ins with colleagues, and find support.
Learn moreR U OK? Day Conversations
Duration: 45 minutes
Format: Face-to-face or virtual
Available August-September. Supports regular, meaningful conversations. Learn how to ask R U OK, and what to do next if someone isn't okay.
Learn moreHello this is Lifeline
Duration: 45 minutes
Format: Face-to-face or virtual
Learn more about Lifeline’s services and what to expect from crisis support. We share tips for listening, finding support, and maintaining wellbeing.
Learn moreWhy train with Lifeline WA?
- We’re a well-established and trusted training provider with expertise in crisis support, effective conversations, and workplace mental health and wellbeing.
- We have experienced and engaging facilitators. Many of our trainers are also Lifeline Crisis Supporters.
- Our workshops are practical, evidence-informed, and applicable for your workplace.
- Our training aligns with WA Work Health and Safety legislation, helping you to address psychosocial workplace hazards and risks.
Trusted By
Take the next step towards a mentally healthier workplace
At Lifeline WA, we understand that every organisation is different. That’s why we take a personalised approach to planning your mental health and wellbeing training. Whether you’re responding to a specific challenge or building a long-term wellbeing strategy, our team will work with you to design a solution that fits your goals, workforce and schedule.
- Book online or call us on (08) 9261 4464
- Custom content available for your industry
- Training delivered across metro Perth and regional WA
Frequently asked questions
Is the training suitable for all staff levels, including leadership?
Yes. We offer sessions for all levels, from frontline staff to executive leadership. We also provide specialised training for managers to help them recognise signs of distress, have supportive conversations, and lead with empathy.
Can the training be delivered online, in-person, or in a hybrid format?
Yes. We offer flexible delivery options including in-person workshops, live virtual sessions, and hybrid formats to suit your team’s location and preferences.
What is the lead time required to book a session?
We recommend booking at least 3–4 weeks in advance to secure your preferred date and allow time for customisation. However, we’ll always do our best to accommodate urgent requests.
How many participants can attend each session? Is there a minimum or maximum group size?
Group size depends on the type of workshop being delivered. For interactive sessions, we recommend up to 24 participants to ensure meaningful engagement and discussion. Some workshops are designed for smaller groups, while others, such as keynote-style presentations can accommodate larger audiences. We’re happy to advise on the ideal group size based on your chosen session.
Can sessions be scheduled outside of regular working hours?
Yes. We offer flexible scheduling, including early mornings, evenings, and weekends.
What is the cost of the training, and what does it include?
Pricing depends on the session length, group size, and level of customisation. All costs include facilitation, preparation, and participant resources. Contact us for a tailored quote.
Can you provide feedback or reporting after the sessions?
Yes. We can provide a summary report with participant feedback, key themes, and recommendations to support your ongoing wellbeing strategy.
Is there a cancellation or rescheduling policy?
Yes. We understand that plans can change. We offer flexible rescheduling options and a clear cancellation policy, which we’ll share with you during the booking process.